WFM Manager – Teleperformance in Petaling Jaya, Selangor
Teleperformance is currently seeking applicants for the position of WFM Manager in the Petaling Jaya area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Teleperformance |
| Position: | WFM Manager |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.550 - MYR 6.200 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a motivated and experienced WFM Manager to join our team at Teleperformance. The ideal candidate will hold a Bachelor’s degree in Business or Operations Management, and possess proven experience in workforce management within a BPO environment. You will be responsible for developing staffing forecasts, managing employee schedules, and collaborating with operations teams to optimize resource allocation. Strong analytical and leadership skills, along with proficiency in workforce management tools, are essential. This role requires a commitment to continuous improvement and mentoring team members for enhanced performance.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Block D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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