Vertical Customer Experience Consultant – Maersk in Petaling Jaya, Selangor
Maersk is currently seeking applicants for the position of Vertical Customer Experience Consultant in the Petaling Jaya area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Maersk operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Maersk |
| Position: | Vertical Customer Experience Consultant |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.850 - MYR 5.600 per Month |
| Job Type: | Full-time |
Job Description
As a Vertical Customer Experience Consultant, you will be responsible for managing and enhancing the customer journey within a specific vertical market. Your role involves gathering customer feedback, analyzing data, and developing strategies to improve overall customer satisfaction and loyalty.
You will collaborate with cross-functional teams to implement customer experience initiatives, provide training to employees on customer service best practices, and identify opportunities for process improvements to drive customer-centric outcomes.
Key qualifications for this role include strong communication skills, a deep understanding of customer behavior, and the ability to adapt to changing market trends. A background in customer service, market research, or related fields is preferred.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Level 13A, Maersk Malaysia Sdn. Bhd. (HQ), Imazium, 8, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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