Training Supervisor – Teleperformance in Petaling Jaya, Selangor
Welcome to our job portal, where Teleperformance is offering exciting employment opportunities for the position of Training Supervisor in the Petaling Jaya area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Teleperformance, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Teleperformance. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Teleperformance |
| Position: | Training Supervisor |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.800 - MYR 5.300 per Month |
| Job Type: | Full-time |
Job Description
Main Requirements:
- Bachelor’s degree or equivalent diploma in any discipline
- Candidate must be able to work on rotational shifts (3 shifts / 5 working days)
- Minimum 1 year of experience as QA in a call center
- Must be proficient in Mandarin & English in terms of written, reading, and speaking
- Able to start work immediately is preferred
- Construct searches and reports for automated analysis and topic identification in recorded conversations from a contact center environment
- Make recommendations and define strategies to solve critical business problems using industry best practices and innovative solutions
- Deliver accurate analysis and reports/visualizations aligned with project objectives
- Package and present key findings and briefings
- Conduct evaluations to identify areas of improvement
- Monitor, analyze & audit trainees’ performance, identifying training needs with Operations team and QA
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Block D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
