Technical Support Executive – Prisma Khas Sdn Bhd in Petaling Jaya, Selangor
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Company Prisma Khas Sdn Bhd is offering job opportunities for the position of Technical Support Executive in the Petaling Jaya area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Prisma Khas Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Prisma Khas Sdn Bhd |
| Position: | Technical Support Executive |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.550 - MYR 6.200 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a Technical Support Executive (On-site) to assist our customers. You will diagnose and resolve software and hardware issues, and help our customers with any problems related to our products.
In the end, you will become the person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Job Requirements:
- Encourage fresh graduates to apply.
- Any degree in IT-related fields such as Computer Management, Computer Science, Network Systems, Computer/Information Technology, Electrical and Electronics Engineering, etc.
- Experience in on-site technical support or related fields.
- Must have own transportation.
- Willingness to work flexible hours when required.
- Good customer interface and interpersonal communication skills.
- Understanding of customer satisfaction.
- Team player.
- Good analytical and problem-solving skills.
- Required skills: Must have computer knowledge with a good understanding of desktop, server, network, and software programming.
- Must be a Malaysian citizen.
Job Description:
- Understanding of various technology issues ranging from networking, operating systems, databases to mobile devices.
- Install and configure computer systems either via phone or in person, diagnose hardware and software faults, and resolve technical and application issues.
- Engage in face-to-face or phone discussions to assist in system setup or issue resolution.
- Research, diagnose, troubleshoot, and determine solutions for issues.
- Replace parts as needed.
- Provide support, including procedural documentation and relevant reports.
- Continuously work on a task until completion.
- Establish good working relationships with customers and other professionals in a prompt manner.
- Test and evaluate new technologies.
- Ability to write technical documentation as required.
- Provide training for certain products to customers.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Prisma Khas Sdn Bhd, G-01, Plaza Emerald North, Jalan PJU 8/3a, Bandar Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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