Malaysia Jobs

Service Desk Agent – Accenture in Subang Jaya, Selangor

Accenture company logo
Published 8 months ago

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Accenture is currently accepting applications for the position of Service Desk Agent in the Subang Jaya area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Accenture operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Accenture
Position:Service Desk Agent
Region:Selangor, Subang Jaya - Selangor
Education:Confidential
Salary:MYR 2.550 - MYR 6.200 per Month
Job Type:Full-time

Job Description

Join our dynamic team at Accenture as a Service Desk Agent! You will play a critical role in driving incident and outage management, monitoring systems for performance improvements, and ensuring changes to production environments are tracked and facilitated. Your contributions will be vital in operating our IT production services as per management protocols and Service Level Agreements (SLAs).

Requirements:

  • Advanced proficiency in IT Service Desk
  • Advanced proficiency in Customer Technical Support
  • Bachelor’s Degree in a relevant field
  • Prior experience in related skills is advantageous

Bonus Points: Advanced Customer Satisfaction and Intermediate Quality Assurance (QA) proficiency.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Selangor
City Subang Jaya
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Job Application Information

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Company Information

Accenture

Accenture is a global professional services company that operates in Malaysia. With a strong presence in the country, Accenture provides a wide range of services to help clients navigate the digital world and drive innovation. Their expertise spans across various industries including technology, consulting, and outsourcing. Accenture in Malaysia is known for its commitment to delivering high-quality solutions and its ability to adapt to the rapidly changing business landscape. They work with local businesses and multinational companies to address their unique challenges and drive growth in the Malaysian market.