Malaysia Jobs

Service Advisor – Techniker Expert Sdn Bhd in Shah Alam, Selangor

Techniker Expert Sdn Bhd company logo
Published 9 months ago

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Techniker Expert Sdn Bhd is currently accepting applications for the position of Service Advisor in the Shah Alam area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Techniker Expert Sdn Bhd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Techniker Expert Sdn Bhd
Position:Service Advisor
Region:Selangor, Shah Alam - Selangor
Education:Confidential
Salary:MYR 2.000 - MYR 2.800 per Month
Job Type:Full-time

Job Description

We are looking for a Service Advisor at Techniker Expert Sdn Bhd. The ideal candidate should be self-motivated, results-driven, able to meet deadlines and targets while delivering a high standard of customer satisfaction.

Main Responsibilities:

  1. Greeting customers and directing them to available mechanics.
  2. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  3. Knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
  4. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  5. Managing and overseeing the customer service/repair workflow and schedule.
  6. Maintaining positive customer relationships to ensure repeat business.
  7. Ensuring all details on services rendered and costs are related to customers and processing their payments.
  8. Maintaining a tidy and presentable workshop following the company image.
  9. Liaising with service technicians about parts ordering and ensuring parts are available when needed.
  10. Completing all reports in a timely manner and performing additional tasks as required by the superior.

Job Types: Full-time, Permanent

Salary: RM2,00.00 – RM2,800.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus

Expected Start Date: 01/22/2024

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceSelangor
CityShah Alam
Full AddressTechniker Expert Sdn Bhd, 95, Jalan Wangsa Delima 5, Pusat Bandar Wangsa Maju, 53300 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Company Information

Techniker Expert Sdn Bhd

Techniker Expert Sdn Bhd is a prominent IT solutions provider based in Malaysia. With a strong commitment to delivering innovative and reliable technology solutions, the company has earned a reputation for excellence in the industry. Their comprehensive range of services includes IT infrastructure management, cloud computing, cybersecurity, software development, and IT consulting. With a team of highly skilled professionals and strategic partnerships with leading technology vendors, Techniker Expert Sdn Bhd ensures that businesses of all sizes can optimize their IT capabilities to drive growth and success in the digital era.