Malaysia Jobs

Real Time Analyst – Teleperformance in Petaling Jaya, Selangor

Teleperformance company logo
Published 12 hours ago

Teleperformance is currently accepting applications for the position of Real Time Analyst in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Teleperformance operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Teleperformance
Position:Real Time Analyst
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 2.900 - MYR 5.500 per Month
Job Type:Full-time

Job Description

Join our dynamic team at Teleperformance as a Real Time Analyst! We are seeking individuals with 1-3 years of experience in data analytics and report creation. The ideal candidate will automate manual tasks to enhance efficiency and possess strong proficiency in Excel, with a solid understanding of call center statistics.

Your responsibilities will include real-time monitoring, reporting, and analyzing agent activities, ensuring adherence to schedules, and addressing escalations effectively. A flexible schedule is necessary as you may work day, mid, or night shifts.

If you’re ready to improve operational efficiency and contribute to our fun work environment, apply now!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressBlock D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia
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Job Application Information

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Company Information

Teleperformance

Teleperformance is a renowned global outsourcing and customer experience management company with a strong presence in Malaysia. With multiple locations across the country, Teleperformance provides a wide range of services including customer support, technical support, sales, and back-office solutions to clients in various industries. The company is known for its commitment to delivering exceptional customer experiences, utilizing advanced technologies, and maintaining a highly skilled workforce. Teleperformance Malaysia is recognized for its professionalism, efficiency, and dedication to client satisfaction, making it a preferred choice for businesses seeking reliable outsourcing solutions.