Quality Analyst – Teleperformance in Petaling Jaya, Selangor
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Teleperformance is currently seeking applicants for the position of Quality Analyst in the Petaling Jaya area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Teleperformance operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Teleperformance |
| Position: | Quality Analyst |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.910 - MYR 6.300 per Month |
| Job Type: | Full-time |
Job Description
- Bachelor’s degree or equivalent diploma in any discipline
- Candidate must be able to work on rotational shift (3 shift / 5 working days)
- Minimum 1 year experience as QA in call center
- Proficiency in English & Cantonese (written, reading, speaking)
- Immediate availability is preferred
- Conduct root cause analysis & data analysis
- Perform QA evaluations and provide progress reports
- Act as escalation point for process issues
- Be the Subject Matter Expert for QA evaluations
- Participate in continuous improvement projects
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Block D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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