Maxis Consumer Outbound Customer Service Representative – REGENERATION RESOURCES in Subang Jaya, Selangor

Company REGENERATION RESOURCES is offering job opportunities for the position of Maxis Consumer Outbound Customer Service Representative in the Subang Jaya area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

REGENERATION RESOURCES operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

As a Maxis Consumer Outbound Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers. Your primary role will involve making outbound calls to customers, addressing their concerns, and providing solutions to enhance their overall experience with our products and services.

You will need to have excellent communication and interpersonal skills, as well as the ability to handle challenging situations with professionalism and empathy. A good understanding of our products and services will be essential, as you will be required to provide accurate information and assistance to customers.

Key responsibilities:

• Making outbound calls to existing customers to address their concerns and provide excellent customer service.
• Assisting customers with troubleshooting and resolving issues to ensure their satisfaction.
• Maintaining accurate and up-to-date documentation of customer interactions.
• Collaborating with the team to achieve the company’s customer service objectives.

Required qualifications:

• High school diploma or equivalent.
• Excellent verbal and written communication skills in both English and Malay.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced and target-driven environment.
• Previous customer service experience is preferred but not required.

If you are passionate about delivering exceptional customer service and possess the required skills and qualifications, we invite you to submit your CV and cover letter to [email address] before the application deadline on [deadline date].

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address