Mandarin Speaker – HEMMERSBACH MALAYSIA SDN BHD in Petaling Jaya, Selangor
Welcome to our job portal, where HEMMERSBACH MALAYSIA SDN BHD is offering exciting employment opportunities for the position of Mandarin Speaker in the Petaling Jaya area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with HEMMERSBACH MALAYSIA SDN BHD, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with HEMMERSBACH MALAYSIA SDN BHD. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | HEMMERSBACH MALAYSIA SDN BHD |
| Position: | Mandarin Speaker |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.550 - MYR 6.200 per Month |
| Job Type: | Full-time |
Job Description
Tasks:
- > Provide remote L1 Support to End Users;
- > Analyzing problem & putting correct resolution in place;
- -> Troubleshooting and relating resolution procedures to non-technical end-users;
- > Opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;
- > Monitoring the correct timelines (SLA)
- -> Contact with the end user via phone, e-mail & chat;
- -> Providing input toward Knowledge base maintenance;
- -> Working on 8h shifts from our office located in KL (100% onsite, no possibility of hybrid or remote work), possibility of taking a shift during the weekends
Requirements:
- > Fluent Mandarin language and good English;
- > Strong organizational skills with ability to prioritize effectively
- > Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;
- > Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as a distinctive asset
- -> Able to work on shifts (8:00 – 6:30) Monday till Friday (8 working hours per day)
- > Working on Malaysian public holidays will be required followed by agreed replacement leave
Interested candidates please submit your application through Jobstore
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Hemmersbach (Malaysia) Sdn Bhd, B-09-03 3 Two, 19/1, Jalan SS 2/111, SS 2, 47300 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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