Malaysia Jobs

Live Chat Agent – JOBBUILDER in Cheras, Selangor

Published 11 months ago

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JOBBUILDER is currently seeking applicants for the position of Live Chat Agent in the Cheras area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

JOBBUILDER operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:JOBBUILDER
Position:Live Chat Agent
Region:Cheras - Selangor, Selangor
Education:Confidential
Salary:MYR 3.000 - MYR 3.500 per Month
Job Type:Contract

Job Description

We are currently seeking a highly motivated and customer-focused Live Chat Agent to join our team. As a Live Chat Agent, you will be responsible for providing excellent customer support through live chat conversations on our website.

Key Responsibilities:

  • Engage in real-time conversations with customers, addressing their inquiries and providing accurate information about our products/services.
  • Resolve customer issues promptly and efficiently, ensuring customer satisfaction.
  • Guide customers through the purchasing process and assist with order tracking and product recommendations.
  • Collaborate with other team members to ensure consistent and high-quality customer service.
  • Maintain a strong knowledge of our products/services, staying updated on any changes or new releases.

Requirements:

  • Prior experience as a live chat agent or customer service representative is preferred.
  • Excellent written and verbal communication skills in English.
  • Ability to multitask and effectively manage time to meet customer needs.
  • A friendly and approachable demeanor with strong problem-solving skills.
  • Proficiency in using live chat software applications and basic computer skills.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

ProvinceSelangor
CityCheras
Full AddressAgensi Pekerjaan ECOJOB Sdn Bhd, Lot 58, Jalan Kuari ,Kampung Cheras Baru KUALA LUMPUR, 56100 Cheras, Wilayah Persekutuan Kuala Lumpur, Malaysia
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Job Application Information

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Company Information

JOBBUILDER

JOBUILDER is a prominent recruitment company based in Malaysia that connects job seekers with employers in various industries. With a user-friendly interface and advanced search features, JOBUILDER offers a seamless job-hunting experience for candidates looking for their next career opportunity. The platform also provides employers with comprehensive talent acquisition solutions, including job posting, candidate screening, and interviewing tools. With a vast network of reputable companies and a dedicated team, JOBUILDER is committed to bridging the gap between talent and companies, making it a go-to platform for job seekers and employers alike in Malaysia.