Korean customer service representative – GrowthFn company in Ara Damansara, Selangor

GrowthFn company is currently accepting applications for the position of Korean customer service representative in the Ara Damansara area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

GrowthFn company operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Requirements*:

• Bachelors degree in any field
• Can be fresh graduates or have one (1) year experience

*Roles and responsibilities*:

• Responsible for handling calls and providing customer support
• Identify and relate to various customer needs and scenarios
• Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner
• Remain updated in client and internal processes, technology applications, utilities, and products
• Utilize various internal and client-based tools and applications for customer management and servicing
• Conduct data entry, documentation, and case management
• Work and partner with others within a team-based environment
• Achieve and maintain required sales metrics and goals
• Adhere to company policies and procedures as described in the HR Handbook

Job Type: Full-time

Salary: RM7,500.00 – RM8,500.00 per month

Schedule:

• Rotational shift

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Korean (Required)

Ability to Commute:

• Ara Damansara (Required)

Ability to Relocate:

• Ara Damansara: Relocate before starting work (Required)

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address