Klook Customer Service Representative – Bilingual (Mandarin / English) – REGENERATION RESOURCES in Subang Jaya, Selangor

REGENERATION RESOURCES is currently accepting applications for the position of Klook Customer Service Representative - Bilingual (Mandarin / English) in the Subang Jaya area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

REGENERATION RESOURCES operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Description:

Are you passionate about travel and eager to communicate with global travelers? Look no further Klook, a rapidly growing travel technology company, is seeking enthusiastic and Mandarin-speaking individuals to join our dynamic team as Customer Service Representatives.

As a Klook Customer Service Representative, you will be an important ambassador for our brand. You will be responsible for providing top-notch customer service, helping to answer traveler’s questions, assisting them in resolving difficulties, and ensuring they have the best travel experience. Our team values quality and efficiency and always strives to maintain a customer-centric approach.

In this role, you will communicate with customers from around the world, addressing their needs and issues. It is a challenging and rewarding position where you will work collaboratively with our team to deliver an unparalleled customer experience.

Responsibilities and requirements:

• Fluent in Mandarin and English (both written and spoken) with excellent communication skills.
• Passionate about travel and knowledgeable about travel destinations and experiences.
• Excellent communication and problem-solving skills to provide the highest level of customer satisfaction.
• Ability to handle multiple tasks effectively, while remaining calm and attentive in a fast-paced environment.
• Strong organization and time management skills to ensure efficient completion of tasks.

Benefits:

• Competitive salary and benefits, including health insurance and vacation allowance.
• Vibrant and friendly work environment, collaborating with an international team.
• Professional training and development opportunities for continuous growth and skill enhancement.

Job Type: Full-time

Salary: RM2,00.00 – RM3,500.00 per month

Supplemental pay types:

• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Required)

Ability to Commute:

• Subang Jaya (Required)

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

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