Internship – Customer Care – Nurhampers Creation Sdn Bhd in Kajang, Selangor

Nurhampers Creation Sdn Bhd is currently accepting applications for the position of Internship - Customer Care in the Kajang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Nurhampers Creation Sdn Bhd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

• Manage a high volume of daily inquiries (email, live chat, phone call, Whatsapp, social media, etc) by providing accurate, valid, and complete information.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Assist and guide customers to place orders on our sales channels.
• Take the extra mile to engage and to deliver the best customer service to all of our customers.
• Resolve any emerging problems that our customers might face in a timely manner and follow up closely to ensure resolution.
• Work closely with the production and operation team to ensure products and services rendered can achieve high customer satisfaction.
• Improve the operational systems, processes, and best practices in support of the organization’s mission.
• Contribute to the short and long-term organizational planning strategy.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address