Inbound Customer Service – Krava Studio Enterprise in Bandar Sunway, Selangor
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Krava Studio Enterprise is currently accepting applications for the position of Inbound Customer Service in the Bandar Sunway area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Krava Studio Enterprise operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Krava Studio Enterprise |
| Position: | Inbound Customer Service |
| Region: | Bandar Sunway - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.610 - MYR 5.800 per Month |
| Job Type: | Full-time |
Job Description
Company Overview
We are representing our client, Krava Studio Enterprise, who is one of the leading Telecommunication companies in Malaysia. Our established client is looking for a dynamic and result-oriented candidate to fill their current job opening.
- Handling incoming calls and enquiries promptly from Postpaid customers accurately and professionally.
- Follow up and resolve customers complaints and ensure it is close to satisfaction.
- Handling general enquiries exp: billing, account, promotion etc.
- Follow up and resolve customers complaints and ensure it is close to satisfaction.
- Work closely with team members and leaders always to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required.
- Proactively identify areas of service and procedural improvement and make recommendations to the team leader.
- Upsell and cross-sell skills with ability to provide alternate solutions and suggestions.
- Any other duties assigned by the team leader.
Job Requirements:
- Minimum SPM, Diploma or Degree holder with minimum of 1 year experience.
- Experienced in contact centre/customer service/ customer support /BPO working environment.
- Must be proficient in English.
- Only Malaysians Citizens are eligible to apply.
- Willing to work in Shift & Rotation basis.
- Must be Fully Vaccinated with Booster.
Job Types: Full-time, Contract
Contract length: 12 months
Salary: RM2,500.00 – RM3,400.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Selangor |
| City | Bandar Sunway |
| Google Map | Google Map |
Job Application Information
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