Freight Forwarding Customer Service Executive – Air Freight – Worldgate Express Services Sdn Bhd in Puchong, Selangor
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Welcome to our job portal, where Worldgate Express Services Sdn Bhd is offering exciting employment opportunities for the position of Freight Forwarding Customer Service Executive - Air Freight in the Puchong area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Worldgate Express Services Sdn Bhd, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Worldgate Express Services Sdn Bhd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Worldgate Express Services Sdn Bhd |
| Position: | Freight Forwarding Customer Service Executive - Air Freight |
| Region: | Puchong - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.900 - MYR 5.500 per Month |
| Job Type: | Full-time |
Job Description
- Internal coordination with sales, finance, warehouse, haulage, transport, operations department, and other related departments, and external parties to fulfill agent’s or customer’s requirements.
- Communicate and build good rapport and relationship with customers, agents, airlines, and co-loaders.
- Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
- Monitor enquiries from customers or agents have been responded promptly and acted upon accordingly.
- Liaison with customers, agents, operations, and service providers on all operational related matters.
- Arrangement and handling of special requirements / ADHOC shipment.
- Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner, and submit all required documents to agent before cargo reaches the destination.
- Submission of closed job task for invoicing purposes in a timely manner.
- Prepare customer shipments delivery plan.
- Communicate and report customer’s shipment status.
- Prepare and provide monthly KPI report and customer’s requested monthly report.
- Monitor shipment and any other related records have been maintained and updated accordingly.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Puchong |
| Full Address | Worldgate Express Services Sdn Bhd - HQ, 42, Jalan Puteri 2/2, Bandar Puteri Puchong, 47100 Puchong, Selangor, Malasia |
| Google Map | Google Map |
Job Application Information
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