Malaysia Jobs

Executive, Customer Relations – Tan Chong Group in Petaling Jaya, Selangor

Tan Chong Group company logo
Published 11 months ago

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Tan Chong Group is thrilled to announce job openings for the position of Executive, Customer Relations in the Petaling Jaya area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Tan Chong Group, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Tan Chong Group.

Job Information

Company:Tan Chong Group
Position:Executive, Customer Relations
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 2.800 - MYR 4.000 per Month
Job Type:Full-time

Job Description

  • Manage temporary unit request from customer whose car is in the workshop for more than 48 hours.
  • Preparation of the car, uploading photos, and allocating it in the CRM system.
  • Weekly preparation of the temporary car status.
  • Assist with all marketing expenses and administration, including preparing purchase orders, invoices, and checking payment status with Finance.
  • Preparation of merchandise to be sent to customers once orders are received from Shopee customers.
  • Assist with administrative work required by the Marketing Department.
  • Handle customer complaints escalated from different sources (i.e., call centre, email, customer tribunal).

Job Type: Full-time

Salary: RM2,800.00 – RM4,00.00 per month

Application Question(s):

  • What is your expected salary?
  • How long will your notice period be if you are shortlisted?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressEdaran Tan Chong Motor Sdn Bhd, 9, Jalan Kemajuan, Seksyen 12, 46200 Petaling Jaya, Selangor, Malaysia
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Company Information

Tan Chong Group

Tan Chong Group is a prominent automotive company in Malaysia, specializing in the manufacturing, distribution, and assembly of vehicles. With a rich history spanning over six decades, the company has established itself as a significant player in the Malaysian automotive industry. Tan Chong Group represents renowned automotive brands such as Nissan, Renault, Subaru, and more. Their extensive network of dealerships and service centers ensures exceptional customer support nationwide. Committed to excellence, innovation, and sustainability, Tan Chong Group continues to shape the future of the automotive industry in Malaysia.