Ecommerce Customer Service Representative – Sugarscarf International Sdn Bhd in Shah Alam, Selangor
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Sugarscarf International Sdn Bhd is thrilled to announce job openings for the position of Ecommerce Customer Service Representative in the Shah Alam area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Sugarscarf International Sdn Bhd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sugarscarf International Sdn Bhd.
Job Information
| Company: | Sugarscarf International Sdn Bhd |
| Position: | Ecommerce Customer Service Representative |
| Region: | Selangor, Shah Alam - Selangor |
| Education: | Confidential |
| Salary: | MYR 1.800 - MYR 2.500 per Month |
| Job Type: | Full-time |
Job Description
An Ecommerce Customer Service Representative is responsible for ensuring excellent customer service experience for online customers. This role involves handling customer inquiries, resolving complaints, and providing support related to products and services offered through an ecommerce platform.
The duties of an Ecommerce Customer Service Representative may include answering customer inquiries via email or chat, assisting customers in placing orders, tracking shipments, providing product information and recommendations, handling returns and exchanges, and resolving billing issues.
Excellent communication skills, both written and verbal, are essential for this role. The representative must possess strong problem-solving abilities and be able to handle challenging situations with patience and professionalism. Knowledge of the company’s products and policies is necessary to provide accurate and helpful information to customers.
Working as an Ecommerce Customer Service Representative requires strong attention to detail and the ability to multitask in a fast-paced environment. The representative should be able to navigate computer systems and have basic knowledge of ecommerce platforms and customer service software.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Shah Alam |
| Full Address | Sugarscarf Shah Alam, 22, Jalan Plumbum P7/P, Seksyen 7, 40000 Shah Alam, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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