E-Banking Customer Service Support – Mandarin Speaking – Teleperformance Malaysia Sdn Bhd in Selangor, Malaysia
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Teleperformance Malaysia Sdn Bhd is currently seeking applicants for the position of E-Banking Customer Service Support - Mandarin Speaking in the Selangor area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Teleperformance Malaysia Sdn Bhd operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Teleperformance Malaysia Sdn Bhd |
| Position: | E-Banking Customer Service Support - Mandarin Speaking |
| Region: | Malaysia, Selangor - Malaysia |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated individual to join our team as an E-Banking Customer Service Support. The ideal candidate for this position must be fluent in Mandarin and possess excellent communication skills.
Responsibilities:
- Provide prompt and professional customer service to Mandarin-speaking clients via various communication channels, including email, chat, and phone.
- Assist customers with inquiries and resolve issues pertaining to e-banking services, products, and transactions.
- Engage in proactive communication to inform customers about new services and updates.
- Maintain accurate records of all customer interactions and transactions.
Requirements:
- Fluent in Mandarin, both written and spoken.
- Excellent communication and interpersonal skills.
- Prior customer service experience is preferred.
- Ability to multitask and work under pressure.
- Strong attention to detail.
- Proficiency in using computer systems and e-banking platforms.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Malaysia |
| City | Selangor |
| Full Address | Block D, Teleperformance Malaysia KCP Sdn Bhd, Kompleks Kelana Centre Point, Jalan SS 7/19, SS7, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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