Malaysia Jobs

Customer Support Specialist – NielsenIQ in Petaling Jaya, Selangor

NielsenIQ company logo
Published 3 months ago

NielsenIQ is currently accepting applications for the position of Customer Support Specialist in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

NielsenIQ operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:NielsenIQ
Position:Customer Support Specialist
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 2.910 - MYR 6.300 per Month
Job Type:Full-time

Job Description

We are currently seeking a highly motivated Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service through various channels such as phone, email, and chat.

Your main duties will include resolving customer inquiries, providing product information, and handling complaints in a timely and professional manner. Strong communication and problem-solving skills are essential for this role.

  • Assist customers with their technical and non-technical issues.
  • Ensure customer satisfaction and retention through excellent service.
  • Collaborate with other departments to address customer needs effectively.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressNielsen, Level 16, Plaza 33 Tower B, No. 1, Jalan Kemajuan, Seksyen 13, 46100 Petaling Jaya, Malaysia
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Job Application Information

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Company Information

NielsenIQ

NielsenIQ is a renowned market research company operating in Malaysia. With its extensive expertise and innovative solutions, NielsenIQ provides valuable insights into consumer behavior, market trends, and competitor analysis. Through various methodologies and advanced data analytics, the company helps businesses make informed decisions, drive growth, and stay competitive in the dynamic Malaysian market. NielsenIQ’s comprehensive suite of services includes consumer insights, retail measurement, media intelligence, and more. With a strong presence in Malaysia, NielsenIQ continues to empower organizations to understand consumer preferences and optimize their strategies in this rapidly evolving business landscape.