Customer Support Officer – JPS Fashions (Malaysia) Sdn Bhd in Bandar Kinrara, Selangor
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JPS Fashions (Malaysia) Sdn Bhd is thrilled to announce job openings for the position of Customer Support Officer in the Bandar Kinrara area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At JPS Fashions (Malaysia) Sdn Bhd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with JPS Fashions (Malaysia) Sdn Bhd.
Job Information
| Company: | JPS Fashions (Malaysia) Sdn Bhd |
| Position: | Customer Support Officer |
| Region: | Bandar Kinrara - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 3.000 - MYR 5.800 per Month |
| Job Type: | Full-time |
Job Description
The Customer Support Officer (Online) is responsible for resolving online shopper’s queries, recommending solutions, and guiding the customers through features and functionalities. The incumbent also is expected to perform clerical tasks for the E-Commerce platforms.
Responsibilities
- Attend to customer’s queries professionally, timely, and in an accurate way on the E-Commerce platforms.
- Provide feedback to the customer’s comments and complaints.
- Identify and analyze customer needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Update our databases on any issues and feedback received from customers.
- Ensure all the materials for courier and delivery of goods are ready and liaise with the Admin officer for necessary arrangements.
- Manage returns of orders.
- Perform any other task as and when required by the Management.
Job Type: Full-time
Salary: RM2,400.00 – RM3,200.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Experience:
- E-commerce Customer Services: 1 year (Required)
Language:
- English (Required)
Ability to Commute:
- Bandar Kinrara (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Selangor |
| City | Bandar Kinrara |
| Full Address | JPS Fashions (Malaysia) Sdn. Bhd., ZP-03-03, Zest Point, Lebuhraya Bukit Jalil, BK 9, Bandar Kinrara, Puchong, Selangor, 47180 Puchong, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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