Customer Support – Manpower staffing (M) sdn bhd in Petaling Jaya, Selangor
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Manpower staffing (M) sdn bhd is currently accepting applications for the position of Customer Support in the Petaling Jaya area. The job type available for this position is Contract.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Manpower staffing (M) sdn bhd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Manpower staffing (M) sdn bhd |
| Position: | Customer Support |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.500 - MYR 3.500 per Month |
| Job Type: | Contract |
Job Description
Role: Support Specialist
Documentation to bring during the interview:
Updated Resume with 2 references
Job Details:
Salary: Min RM 2,500 – RM 3,00
Fixed Shift Allowance: RM 500
Contract: 1 year (view to extension based on the performance)
Must be willing to work on 24-hour-rotation shift.
Responsibility:
Provide quality customer support (24/7) through LiveChat and Digital channels for our customers.
Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner.
Gather feedback from drivers, passengers, and Merchants, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor.
Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc.
Support other department campaigns when the need arises.
Requirements:
Must possess at least a Diploma in any relevant field with at least 1-2 years of working experience in Customer Service industry.
Required language(s): Bahasa Malaysia, English/ Fluent speaking in Mandarin will be an added advantage.
Job Type: Contract
Salary: RM 2,500.00 – RM 3,500.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Day shift
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer support: 1 year (Preferred)
Ability to Commute:
- Petaling Jaya (Preferred)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Google Map | Google Map |
Job Application Information
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