Customer Support (Mandarin Speaker) – Abhidi Solution in Cyberjaya, Malaysia
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Abhidi Solution is currently accepting applications for the position of Customer Support (Mandarin Speaker) in the Cyberjaya area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Abhidi Solution operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Abhidi Solution |
| Position: | Customer Support (Mandarin Speaker) |
| Region: | Cyberjaya - Malaysia, Malaysia |
| Education: | Confidential |
| Salary: | MYR 3.050 - MYR 5.900 per Month |
| Job Type: | Full-time |
Job Description
We are currently looking for a Customer Support (Mandarin Speaker) to join our team. As a Mandarin-speaking Customer Support, you will be responsible for assisting our Mandarin-speaking customers in resolving their inquiries and providing excellent customer service.
Key Responsibilities:
- Handle incoming calls and emails from Mandarin-speaking customers, providing timely and accurate information.
- Assist customers in troubleshooting technical issues and guide them through problem-solving steps.
- Resolve customer complaints, ensuring customer satisfaction and retention.
- Collaborate with cross-functional teams to escalate and resolve complex customer issues.
- Maintain accurate customer records by documenting interactions and updates in our CRM system.
Requirements:
- Fluency in Mandarin and English, both written and verbal.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a fast-paced, team-oriented environment.
- Prior experience in customer support or related role is a plus.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Malaysia |
| City | Cyberjaya |
| Full Address | Abhidi Solution Sdn Bhd, Plaza Sentral, 15-1B, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia |
| Google Map | Google Map |
Job Application Information
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