Customer Support Bilingual – Mandarin & English – Agensi Pekerjaan Smarttrend Sdn Bhd in Cyberjaya, Malaysia
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Welcome to our job portal, where Agensi Pekerjaan Smarttrend Sdn Bhd is offering exciting employment opportunities for the position of Customer Support Bilingual - Mandarin & English in the Cyberjaya area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Agensi Pekerjaan Smarttrend Sdn Bhd, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Agensi Pekerjaan Smarttrend Sdn Bhd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Agensi Pekerjaan Smarttrend Sdn Bhd |
| Position: | Customer Support Bilingual - Mandarin & English |
| Region: | Cyberjaya - Malaysia, Malaysia |
| Education: | Confidential |
| Salary: | MYR 3.050 - MYR 5.900 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a highly motivated and skilled Customer Support professional who is fluent in both Mandarin and English. As a member of our Customer Support team, you will be responsible for providing exceptional service to our Mandarin-speaking customers, assisting with inquiries and resolving any issues they may encounter.
Key responsibilities:
- Responding promptly to customer inquiries via email, phone, and live chat in a professional and friendly manner.
- Understanding and effectively communicating product information, features, and troubleshooting steps to customers.
- Providing technical support and resolving customer issues by troubleshooting, identifying root causes, and implementing appropriate solutions.
- Documenting all customer interactions and maintaining accurate records of inquiries, comments, and complaints.
Requirements:
- Fluency in both Mandarin and English, with excellent verbal and written communication skills in both languages.
- Prior experience in customer support or a similar role is preferred, but not required.
- Strong problem-solving skills and the ability to handle and resolve customer complaints effectively.
- Ability to multitask and prioritize workload in a fast-paced environment.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Malaysia |
| City | Cyberjaya |
| Full Address | Suite 8, Agensi Pekerjaan Smarttrend Sdn. Bhd., Menara Mutiara Bangsar, 10-2, Jalan Liku, 59100 Kuala Lumpur, Wilayah Persekutuan, Malaysia |
| Google Map | Google Map |
Job Application Information
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