Malaysia Jobs

Customer Support Associate (Thai Speaker) – VALIRAM in Subang Jaya, Selangor

VALIRAM company logo
Published 12 months ago

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Company VALIRAM is offering job opportunities for the position of Customer Support Associate (Thai Speaker) in the Subang Jaya area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

VALIRAM operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:VALIRAM
Position:Customer Support Associate (Thai Speaker)
Region:Selangor, Subang Jaya - Selangor
Education:Confidential
Salary:MYR 2.550 - MYR 6.200 per Month
Job Type:Full-time

Job Description

We are currently looking for a Customer Support Associate (Thai Speaker) to join our team. As a Customer Support Associate, you will be responsible for providing excellent customer service to our Thai-speaking customers.

Your main responsibilities will include:

  • Responding to customer inquiries and resolving customer issues through various communication channels, including phone, email, and chat.
  • Assisting customers with product information, account inquiries, and order status updates.
  • Collaborating with other teams to ensure prompt resolution of customer concerns.
  • Maintaining accurate and up-to-date customer records and interaction details in our CRM system.
  • Identifying opportunities for process improvement and providing feedback to improve the overall customer experience.

To be successful in this role, you should have excellent communication skills in Thai and English, both written and verbal. Previous customer service experience and knowledge of our products and services are a plus.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CitySubang Jaya
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Job Application Information

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Company Information

VALIRAM

VALIRAM is a prominent luxury retailer based in Malaysia. With multiple premium brand outlets, they offer a wide range of high-end fashion, accessories, and lifestyle products. VALIRAM aims to provide a luxurious shopping experience by curating a collection of renowned international brands such as Prada, Gucci, and Rolex. With their commitment to excellent customer service, VALIRAM has established a strong reputation in the Malaysian market. Their seamless blend of exclusivity and quality has made them a go-to destination for luxury shopping in Malaysia.