Malaysia Jobs

Customer Support Associate (Filipino Speaker) – VALIRAM in Subang Jaya, Selangor

VALIRAM company logo
Published 11 months ago

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VALIRAM is currently seeking applicants for the position of Customer Support Associate (Filipino Speaker) in the Subang Jaya area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

VALIRAM operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:VALIRAM
Position:Customer Support Associate (Filipino Speaker)
Region:Selangor, Subang Jaya - Selangor
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Support Associate (Filipino Speaker), your main responsibility will be to provide excellent customer service to our Filipino-speaking customers. You will assist them in resolving their technical issues, answering their inquiries, and providing product information. This role requires strong communication skills in both English and Filipino.

Key responsibilities:

  • Handle customer inquiries via phone, email, and live chat in a professional and friendly manner
  • Identify and resolve customer issues and complaints
  • Provide accurate and comprehensive information about our products and services
  • Collaborate with the team to improve customer satisfaction and retention

Requirements:

  • Fluent in English and Filipino, both spoken and written
  • Prior experience in customer service or support is a plus
  • Excellent problem-solving and interpersonal skills
  • Ability to multitask and work under pressure in a fast-paced environment
  • Strong attention to detail

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CitySubang Jaya
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Job Application Information

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Company Information

VALIRAM

VALIRAM is a prominent luxury retailer based in Malaysia. With multiple premium brand outlets, they offer a wide range of high-end fashion, accessories, and lifestyle products. VALIRAM aims to provide a luxurious shopping experience by curating a collection of renowned international brands such as Prada, Gucci, and Rolex. With their commitment to excellent customer service, VALIRAM has established a strong reputation in the Malaysian market. Their seamless blend of exclusivity and quality has made them a go-to destination for luxury shopping in Malaysia.