Customer Support Associate (Filipino Speaker) – VALIRAM in Subang Jaya, Selangor

VALIRAM is currently seeking applicants for the position of Customer Support Associate (Filipino Speaker) in the Subang Jaya area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

VALIRAM operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

As a Customer Support Associate (Filipino Speaker), your main responsibility will be to provide excellent customer service to our Filipino-speaking customers. You will assist them in resolving their technical issues, answering their inquiries, and providing product information. This role requires strong communication skills in both English and Filipino.

Key responsibilities:

• Handle customer inquiries via phone, email, and live chat in a professional and friendly manner
• Identify and resolve customer issues and complaints
• Provide accurate and comprehensive information about our products and services
• Collaborate with the team to improve customer satisfaction and retention

Requirements:

• Fluent in English and Filipino, both spoken and written
• Prior experience in customer service or support is a plus
• Excellent problem-solving and interpersonal skills
• Ability to multitask and work under pressure in a fast-paced environment
• Strong attention to detail

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address