Malaysia Jobs

Customer Success Specialist – Banking (Mandarin) – TWO95 International INC in Petaling Jaya, Selangor

TWO95 International INC company logo
Published 3 hours ago

TWO95 International INC is currently seeking applicants for the position of Customer Success Specialist - Banking (Mandarin) in the Petaling Jaya area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

TWO95 International INC operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:TWO95 International INC
Position:Customer Success Specialist - Banking (Mandarin)
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

TWO95 International INC seeks a Customer Success Specialist – Banking (Mandarin) to represent client brands, deliver empathetic, timely multi-channel support, cross-sell banking products, capture feedback, escalate priority issues, and collaborate with teammates while maintaining up-to-date job knowledge. Requirements: Bachelor’s degree or equivalent, B2 English, 6–12 months banking customer service experience, decision-making and analytical skills, flexibility, time-management, resilience under pressure, strong communication and interpersonal skills, multitasking and computer proficiency, and proficiency in Mandarin (Simplified) or Cantonese (Traditional). Benefits: reputable brand exposure, dynamic team environment, continuous upskilling, impact on customer satisfaction, diverse interactions, competitive salary and career growth.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Selangor
City Petaling Jaya
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Job Application Information

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Company Information

TWO95 International INC

TWO95 International INC is a technology and consulting company operating in Malaysia, specializing in IT staffing, digital transformation, cloud and managed services, and business process outsourcing. The company partners with regional clients to deliver tailored solutions, combining global expertise with local insights to accelerate innovation, streamline operations, and support growth. TWO95 emphasizes client-focused delivery, skilled talent, and scalable solutions across industries such as finance, manufacturing, and healthcare.