Malaysia Jobs

Customer Service Specialist – UrbanFox Pte ltd in Kota Damansara, Selangor

UrbanFox Pte ltd company logo
Published 5 months ago

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UrbanFox Pte ltd is thrilled to announce job openings for the position of Customer Service Specialist in the Kota Damansara area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At UrbanFox Pte ltd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with UrbanFox Pte ltd.

Job Information

Company:UrbanFox Pte ltd
Position:Customer Service Specialist
Region:Kota Damansara - Selangor, Selangor
Education:Confidential
Salary:MYR 2.550 - MYR 6.200 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Service Professional to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities include handling customer inquiries and complaints, answering and screening phone calls, processing orders, providing information about the products and services, troubleshooting and resolving product issues, and updating customer records. Qualifications include previous customer service experience, ability to build rapport with clients, ability to prioritize and multitask, positive and professional demeanor, and excellent communication skills. Requirements include experience in distribution, high school diploma or equivalent, and prior customer service experience. Job type is full-time with a salary range of RM1,487.29 – RM3,680.67 per month. Benefits include health insurance and vision insurance. Working schedule includes day and night shifts. Additional pay types include 13th month salary and attendance bonus. Education preference is STM/STPM. Experience requirement is 1 year as a Customer Care Specialist. Ability to commute to Desa Park City is required.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceSelangor
CityKota Damansara
Full AddressUrbanFox, Subang Soho, Block B-10-13 Empire, Jalan ss16/1, 47500 Subang Jaya, Selangor, Malaysia
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Job Application Information

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Company Information

UrbanFox Pte ltd

UrbanFox Pte Ltd is a leading logistics and supply chain solutions provider in Malaysia. With a focus on technology-driven innovations, they offer a wide range of services including warehousing, last-mile delivery, and fulfillment solutions. By harnessing smart technology and efficient processes, UrbanFox delivers seamless and reliable logistics solutions to meet the evolving needs of businesses in the e-commerce industry. With their strong commitment to customer satisfaction and dedication to efficiency, UrbanFox continues to be a trusted partner in enabling seamless commerce across Malaysia.