Malaysia Jobs

Customer Service Representative (Vietnamese Speaking) – IBM in Petaling Jaya, Selangor

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Published 10 months ago

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IBM is currently accepting applications for the position of Customer Service Representative (Vietnamese Speaking) in the Petaling Jaya area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

IBM operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:IBM
Position:Customer Service Representative (Vietnamese Speaking)
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

We are currently seeking a Customer Service Representative who is fluent in Vietnamese to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our Vietnamese-speaking customers.

In this role, you will handle a variety of customer inquiries, resolve any issues or concerns they may have, and assist them with product or service-related questions. You will communicate with customers primarily via phone, email, and chat, ensuring that their needs are met in a timely and professional manner.

To excel in this position, you must have strong verbal and written communication skills in Vietnamese and English. You should also have a friendly and empathetic demeanor, as well as the ability to remain calm and patient when dealing with challenging situations.

Previous customer service experience is preferred, but not required. Full training will be provided to the chosen candidate to ensure their success in this role.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

ProvinceSelangor
CityPetaling Jaya
Full Address19, IBM Malaysia Sdn Bhd, 8, First Ave, Bandar Utama, 47800 Petaling Jaya, Selangor, Malaysia
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Job Application Information

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Company Information

IBM

IBM Malaysia is a renowned multinational technology company that has been instrumental in shaping the tech landscape of the country. With its commitment to innovation and cutting-edge technologies, IBM Malaysia has become a key player in driving digital transformation in various sectors, including finance, healthcare, and education. The company’s wide range of solutions and services, coupled with its exceptional customer support, has positioned it as a reliable partner for businesses looking to stay ahead in the digital age. With a strong presence in Malaysia, IBM continues to empower organizations and individuals to unlock their full potential in the era of digital disruption.