Customer Service Representative – Tactics Boardshop in Damansara Utama, Selangor

Tactics Boardshop is currently accepting applications for the position of Customer Service Representative in the Damansara Utama area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Tactics Boardshop operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

At Tactics, we believe everyone should have the opportunity to stand sideways on a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a small brick-and-mortar store in Eugene, Oregon, serving the local skateboarding and snowboarding community. As our reputation for quality products and exceptional customer service grew, so did our reach. Today, we proudly serve customers from around the world, offering an extensive range of products from the most trusted brands in the industry.

At Tactics, our philosophy is simple: we look for candidates who authentically love the skate & snow industry and the products we sell as much as we do. We value a commitment to excellence, a growth mindset, and a willingness to never settle for the status quo. We seek candidates who positively represent Tactics by being brand ambassadors and who reinforce our culture of creating a fun and welcoming atmosphere.

Responsibilities in this Customer Service Representative position include building and maintaining excellent customer relationships, assisting customers with orders, responding to product questions, processing returns, partnering with other departments to solve problems, and assisting customers. We are looking for an enthusiastic, dedicated, detail-oriented person with a positive attitude, who can prioritize, work successfully independently and on a team, solve problems and have excellent follow-through.

Job Type: Full-time

Salary: RM1,359.86 – RM3,448.84 per month

Benefits:

• Health insurance
• Opportunities for promotion

Schedule:

• Day shift
• Night shift

Supplemental pay types:

• Commission pay
• Tips

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Ability to Relocate:

• Damansara Utama: Relocate before starting work (Required)

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address