Customer Service Representative (Mandarin Speaker) – GrowthFn company in Ara Damansara, Selangor
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GrowthFn company is currently seeking applicants for the position of Customer Service Representative (Mandarin Speaker) in the Ara Damansara area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
GrowthFn company operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | GrowthFn company |
| Position: | Customer Service Representative (Mandarin Speaker) |
| Region: | Ara Damansara - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 3.000 - MYR 5.800 per Month |
| Job Type: | Full-time |
Job Description
Responsibilities:
- Handling all inbound calls and live chat regarding customer enquiries, feedback, and product-related issues.
- Exceeding customer service expectations by providing accurate information.
- Working collaboratively to meet KPIs and SLAs.
- Recording customer feedback and maintaining call logs.
Requirements:
- Minimum qualification of SPM or equivalent.
- Proficiency in English and/or Mandarin.
- 1 year experience in the service industry preferred, fresh graduates welcome with full training provided.
- Location: Ara Damansara, Selangor.
Additional Information:
- Job Type: Full-time
- Schedule: Rotational shift
- Education: Bachelor’s degree required
- Experience: 1 year in Customer Care Specialist role required
- Language: Proficiency in Mandarin required
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Ara Damansara |
| Full Address | Growth Region Sdn Bhd, 78A, Jalan SS 22/25, Damansara Jaya, 47400 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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