Customer Service Representative – Agensi Pekerjaan ASK Resources Sdn Bhd in Petaling Jaya, Selangor

Company Agensi Pekerjaan ASK Resources Sdn Bhd is offering job opportunities for the position of Customer Service Representative in the Petaling Jaya area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Agensi Pekerjaan ASK Resources Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

Company Description:

Headquartered in Port Washington, New York, and a wholly owned subsidiary of Danaher Corporation since 2015, our company is a global supplier of filtration, separations, and purification products.

Essential Job Requirements:

• Respond to customer inquiries via email, phone, or online.
• Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements.
• Data entry and management of order information, customer complaints, and returns.
• Ensure order compliance with company policy and external and/or legal requirements.
• Proactive communication and management of key strategic customer accounts.
• Primary liaison for customer communication of company and/or product changes.
• Engage in a continuous improvement mindset.

Qualifications:

• At least 2 years of experience in customer service or in a cross-functional environment with departments such as sales, shipping, engineering, etc.
• Excellent written and verbal communication skills.
• SAP or equivalent systems experience in Order to Cash.
• Proficient in Microsoft Office and computer usage.

Position Competencies:

• Driven to deliver excellent customer satisfaction.
• Ability to solve customer problems and inquiries in a high demand, fast-paced, multi-tasking environment.
• College degree or college coursework.

Company: Agensi Pekerjaan ASK Resources Sdn Bhd

• Position: Customer Service Representative (MNC Company)
• Intake: 29th January 2024
• Hybrid working days, but for the first few months, it will be fully WFO for training purposes. It will be 2 or 3 days at the office depending on the candidate’s performance.
• Salary: MYR 3,500 – MYR 7,00

Job Type: Full-time

Salary: RM3,500.00 – RM7,00.00 per month

Application Question(s):

• You have experience with ERP software skills (e.g., SAP, CRM, etc)? Yes or No
• You able to join on 29th January 2024?

Education:

• Bachelor’s (Required)

Experience:

• Customer service: 2 years (Required)

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address