Customer Service (Order Management) – YCH LOGISTICS (M) SDN BHD in Shah Alam, Selangor

YCH LOGISTICS (M) SDN BHD is currently seeking applicants for the position of Customer Service (Order Management) in the Shah Alam area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

YCH LOGISTICS (M) SDN BHD operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are currently seeking a highly motivated individual to join our team as a Customer Service Representative, specializing in Order Management. In this role, you will be responsible for handling customer inquiries related to order placement, order tracking, and resolving any issues or concerns they may have.

Key Responsibilities:

• Process and manage incoming customer orders efficiently and accurately
• Ensure seamless communication between customers, suppliers, and the internal team
• Address customer concerns and provide timely resolution to maintain high customer satisfaction
• Maintain accurate records of customer interactions and transactions

Requirements:

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Prior experience in customer service or order management preferred

If you are a proactive individual with a passion for customer service and order management, we would love to hear from you!

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address