Customer Service (Order Management) – Michael Page in Shah Alam, Selangor
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Welcome to our job portal, where Michael Page is offering exciting employment opportunities for the position of Customer Service (Order Management) in the Shah Alam area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Michael Page, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Michael Page. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Michael Page |
| Position: | Customer Service (Order Management) |
| Region: | Selangor, Shah Alam - Selangor |
| Education: | Confidential |
| Salary: | MYR 3.050 - MYR 5.900 per Month |
| Job Type: | Full-time |
Job Description
Our client, Michael Page, a global MNC and a prominent leader in cargo solutions, is seeking a dedicated Customer Support professional to join their team. As the Customer Service (Order Management) role, you will be responsible for coordinating and ensuring the seamless processing of customer orders.
Job Description:
- Collaborate with the team to uphold the company’s values and strategy.
- Manage daily orders and communication, logging interactions into the CRM system.
- Act as the primary customer contact for product, sales, and logistics information.
- Collaborate with various teams to address key priorities such as finance, demand, logistics, and sales.
- Monitor orders against available inventory and ensure smooth delivery processes.
- Prepare necessary documentation for customer deliveries.
- Assist in accounts receivable for key accounts and address overdue invoices.
- Address and resolve customer complaints promptly.
- Drive improvement initiatives for enhanced customer satisfaction and efficiency.
- Maintain updated record-keeping folders.
- Attend daily meetings to report concerns and responsibilities assigned by the Customer Service Leader.
The Successful Applicant:
- Diploma or Degree in Business Administration, Sales, or Marketing.
- Minimum 2-4 years of customer service experience in order management. Experience in logistics or 3PL industries is an advantage.
- Proficiency in computer skills: MS Word, MS Excel, MS PowerPoint, ERP, CRM.
- Excellent oral and written communication skills in English & Malay.
- Ability to work in a team or independently.
What’s on Offer:
- Competitive salary package.
- Excellent career exposure.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Shah Alam |
| Full Address | Michael Page Malaysia - Recruitment Agency, Level 6, Corporate Tower 3A, Pavilion Damansara Heights Jalan Damanlela, Off, SPRINT, 50490 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Google Map | Google Map |
Job Application Information
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