Malaysia Jobs

Customer Service Officer – OCBC Bank in Cyberjaya, Malaysia

OCBC Bank company logo
Published 4 months ago

OCBC Bank is currently accepting applications for the position of Customer Service Officer in the Cyberjaya area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

OCBC Bank operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:OCBC Bank
Position:Customer Service Officer
Region:Cyberjaya - Malaysia, Malaysia
Education:Confidential
Salary:MYR 3.000 - MYR 5.800 per Month
Job Type:Full-time

Job Description

Position: Customer Service Officer

Company: OCBC Bank

Job Responsibilities:

  • Attend to customer inquiries over Business Banking products and services.
  • Handle customer complaints promptly.
  • Update inquiries and complaints in the CRM system.
  • Demonstrate commitment to team KPIs and Service Level.

Qualifications:

  • Work well in high-pressure environments.
  • Excellent communication skills.
  • Patient and helpful service attitude.
  • Capacity to retain vast information on products.
  • Strong problem-solving skills.
  • Fluency in English, Mandarin, and Bahasa Melayu.

Location: Cyberjaya, Malaysia

Job Type: Customer Service

Organization: Commercial Service Centre

Schedule: Permanent

Job Posting Date: 13-Mar-2024

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceMalaysia
CityCyberjaya
Full AddressOCBC Bank @ Bandar Puteri Puchong, GF 2&3 , 1F 1&2, Tower 2 @ PFCC, Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong, Selangor, Malaysia
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Job Application Information

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Company Information

OCBC Bank

OCBC Bank, a leading financial institution in Malaysia, offers a wide range of banking services including personal banking, business banking, and wealth management. With a strong presence in the Malaysian market, OCBC Bank is known for its innovative digital banking solutions and commitment to customer satisfaction. The bank provides competitive products and services to cater to the diverse financial needs of individuals and businesses in Malaysia. With a focus on sustainability and community development, OCBC Bank is a trusted partner for financial growth and prosperity in the country.