Customer Service Executive – Times Consult in Ara Damansara, Selangor
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Welcome to our job portal, where Times Consult is offering exciting employment opportunities for the position of Customer Service Executive in the Ara Damansara area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Times Consult, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Times Consult. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Times Consult |
| Position: | Customer Service Executive |
| Region: | Ara Damansara - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.900 - MYR 5.500 per Month |
| Job Type: | Full-time |
Job Description
- Handle all social media interactions including: Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team.
- Engaging customers on our social media properties (contests, content, etc) to drive positive feedback.
- Social media monitoring around brand sentiment and reputation.
- Moderate the content and engage the members on our community forum.
- Pick up trending issues and report them expeditiously to the team leader.
- Help with social media coverage of events (e.g. Facebook Live) on-ground or remotely.
- Help with ad-hoc projects and tasks (social media & customer care related).
- Edit, proofread, and distribute content in a multi-channel environment.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Ara Damansara |
| Full Address | Times Management Consultancy Sdn. Bhd., B-13A-2, Northpoint Offices, Mid Valley City, No 1, Medan Syed Putra Utara Persekutuan, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Google Map | Google Map |
Job Application Information
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