Malaysia Jobs

Customer Service Executive – SMCBPO in Petaling Jaya, Selangor

SMCBPO company logo
Published 11 months ago

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SMCBPO is thrilled to announce job openings for the position of Customer Service Executive in the Petaling Jaya area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At SMCBPO, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SMCBPO.

Job Information

Company:SMCBPO
Position:Customer Service Executive
Region:Petaling Jaya - Selangor, Selangor
Education:Confidential
Salary:MYR 2.300 - MYR 3.500 per Month
Job Type:Full-time

Job Description

Job Responsibilities include but are not limited to the following:

  • To be responsible for smooth operations for our Mobility business unit
  • To develop and maintain good employee relations through intelligent interpretation and conscientious application of customer’s policies
  • To maintain complete and readily accessible files and records necessary for effective operations and future reference
  • To interpret policies and procedures for the colleagues. Work diligently to achieve goals, plan and budget established for his/her department in co-operation with the Management
  • To recommend improvements in operations in services, increasing revenue or reducing cost
  • To handle and behave in a way that is exemplary to the colleagues in keeping with the standards and reflects well on the Company
  • To conduct shift briefing to ensure that all colleagues are kept up to date of the latest information
  • To ensure that the Management is kept fully informed of any situation, problems or difficulties where their assistance might be needed
  • To ensure punctuality and proper manner of duties
  • To ensure that additional responsibilities that may be implemented from time to time are properly executed

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CityPetaling Jaya
Full AddressPusat SMC, 6A, Jalan SS 2/63, SS 2, 47300 Petaling Jaya, Selangor, Malaysia
Google MapGoogle Map

Job Application Information

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Company Information

SMCBPO

SMCBPO is a reputable Business Process Outsourcing (BPO) company based in Malaysia. With a proven track record of excellence, SMCBPO offers a wide range of cost-effective outsourcing solutions to businesses worldwide. Specializing in customer support, technical assistance, data entry, and back-office operations, SMCBPO delivers superior services tailored to meet the unique requirements of each client. With a team of highly skilled professionals and state-of-the-art technology, SMCBPO guarantees efficiency, accuracy, and timely delivery. Trusted by numerous global brands, SMCBPO continues to set the benchmark in the BPO industry in Malaysia.