CUSTOMER SERVICE EXECUTIVE – OAS MEDIA in Klang, Selangor

Company OAS MEDIA is offering job opportunities for the position of CUSTOMER SERVICE EXECUTIVE in the Klang area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

OAS MEDIA operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

A Customer Service Executive is responsible for providing exceptional service and support to customers. They act as the first point of contact for customer inquiries, complaints, and issues, striving to resolve them effectively and efficiently.

The main responsibilities of a Customer Service Executive include:

• Handling incoming customer calls, emails, and chats
• Addressing customer inquiries and providing accurate information
• Resolving customer complaints and issues in a professional manner
• Processing customer orders, returns, and exchanges
• Collaborating with other departments to resolve complex customer problems

The ideal candidate for this position should have excellent communication and problem-solving skills. They should be patient, empathetic, and able to handle difficult customers with professionalism. Strong attention to detail and the ability to multitask effectively are also essential.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address