Customer Service Executive – Matchlink Sdn Bhd in Bandar Sunway, Selangor
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Matchlink Sdn Bhd is thrilled to announce job openings for the position of Customer Service Executive in the Bandar Sunway area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Matchlink Sdn Bhd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Matchlink Sdn Bhd.
Job Information
| Company: | Matchlink Sdn Bhd |
| Position: | Customer Service Executive |
| Region: | Bandar Sunway - Selangor, Selangor |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
- Provide quality voice and non-voice customer support (24/7) for our customers via inbound calls.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Keep records of customer interactions and transactions.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle complaints and provide appropriate solutions and alternatives within the time limits.
- Take extra mile to engage customers.
- To meet/exceed agreed productivity and quality standards (e.g., quality call monitoring and customer satisfaction monitors).
Interested candidates, please submit your application through Jobstore.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Selangor |
| City | Bandar Sunway |
| Google Map | Google Map |
Job Application Information
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