Malaysia Jobs

Customer Service Executive – Matchlink Sdn Bhd in Bandar Sunway, Selangor

Matchlink Sdn Bhd company logo
Published 10 months ago

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Matchlink Sdn Bhd is thrilled to announce job openings for the position of Customer Service Executive in the Bandar Sunway area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Matchlink Sdn Bhd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Matchlink Sdn Bhd.

Job Information

Company:Matchlink Sdn Bhd
Position:Customer Service Executive
Region:Bandar Sunway - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

  • Provide quality voice and non-voice customer support (24/7) for our customers via inbound calls.
  • Obtain and evaluate all relevant information to handle product and service inquiries.
  • Keep records of customer interactions and transactions.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle complaints and provide appropriate solutions and alternatives within the time limits.
  • Take extra mile to engage customers.
  • To meet/exceed agreed productivity and quality standards (e.g., quality call monitoring and customer satisfaction monitors).

Interested candidates, please submit your application through Jobstore.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceSelangor
CityBandar Sunway
Full AddressAgensi Pekerjaan Matchlink Sdn Bhd (Matchlink), Phileo 2, A-809, Pusat Perdagangan Damansara, Jalan 16/11, Seksyen 16, 46350 Petaling Jaya, Selangor, Malaysia
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Job Application Information

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Company Information

Matchlink Sdn Bhd

Matchlink Sdn Bhd is a leading technology company based in Malaysia. With a strong focus on innovation, they provide cutting-edge software solutions to clients across various industries. Their team consists of highly skilled professionals who are experts in their respective fields, ensuring that they deliver superior products and services to meet their clients’ needs. Matchlink Sdn Bhd’s commitment to excellence and customer satisfaction has earned them a reputable position in the market. With their dedication to continuously improving their offerings, they strive to drive digital transformation and enhance business operations for their clients.