Customer Service Executive – CollectCo in Petaling Jaya, Selangor

CollectCo is currently accepting applications for the position of Customer Service Executive in the Petaling Jaya area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

CollectCo operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

A Customer Service Executive oversees the interaction between a company and its customers. They are responsible for handling customer inquiries, complaints, and providing solutions to ensure customer satisfaction.

The primary duties of a Customer Service Executive include answering incoming calls, assisting customers with product or service-related inquiries, resolving customer complaints in a timely manner, and maintaining accurate records of customer interactions.

Key skills for this role include excellent communication skills, both verbal and written, strong problem-solving abilities, and a customer-focused mindset. A Customer Service Executive should also have good organizational skills and the ability to work well under pressure.

To be considered for this position, please send a copy of your CV and cover letter to [email address] before [deadline date].

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address