Customer Service Executive (Air, Sea Freight Forwarding) – Lifework HR Services Sdn Bhd in Klang, Selangor
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Welcome to our job portal, where Lifework HR Services Sdn Bhd is offering exciting employment opportunities for the position of Customer Service Executive (Air, Sea Freight Forwarding) in the Klang area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Lifework HR Services Sdn Bhd, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Lifework HR Services Sdn Bhd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Lifework HR Services Sdn Bhd |
| Position: | Customer Service Executive (Air, Sea Freight Forwarding) |
| Region: | Klang - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 2.550 - MYR 6.200 per Month |
| Job Type: | Full-time |
Job Description
We are currently seeking a dynamic and passionate Customer Service Executive to join our team in the Air and Sea Freight Forwarding department. As a Customer Service Executive, you will be responsible for maintaining excellent communication and customer satisfaction by addressing inquiries and resolving customer issues efficiently and effectively.
Key Responsibilities:
- Handle customer inquiries via phone, email, and online chat.
- Provide accurate and timely information to customers regarding shipment status, delivery times, and product availability.
- Coordinate with various departments to ensure smooth and efficient operation of freight forwarding activities.
- Resolve customer complaints or concerns in a professional manner.
- Maintain customer database and update customer information as needed.
- Collaborate with sales and operations teams to identify and pursue opportunities for business development and growth.
Requirements:
- Minimum high school diploma or equivalent.
- Previous experience in customer service, preferably in the freight forwarding industry.
- Excellent communication and interpersonal skills.
- Proficient in using Microsoft Office applications.
- Strong organizational and problem-solving abilities.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Selangor |
| City | Klang |
| Full Address | Lifework HR Services Sdn Bhd, 42-2, Jalan USJ 10/1e, Taipan Business Centre, 47620 Subang Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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