Malaysia Jobs

Customer Service – EPS Ventures Sdn Bhd in Kota Damansara, Selangor

EPS Ventures Sdn Bhd company logo
Published 11 months ago

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EPS Ventures Sdn Bhd is thrilled to announce job openings for the position of Customer Service in the Kota Damansara area. We are currently offering Contract opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At EPS Ventures Sdn Bhd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with EPS Ventures Sdn Bhd.

Job Information

Company:EPS Ventures Sdn Bhd
Position:Customer Service
Region:Kota Damansara - Selangor, Selangor
Education:Confidential
Salary:MYR 2.800 - MYR 3.000 per Month
Job Type:Contract

Job Description

Position: Call Centre Representative (January Intake)

Tenure: 6 months contract

Working Hours: 8 AM – 5 PM

Working Location: Damansara Heights

Salary: RM 3,00

Job Description:

  • Make outbound calls to existing and new customers.
  • Identify customers’ needs, clarify information, and offer suitable products/solutions.
  • Follow communication scripts when handling different topics.
  • Send out email communications to customers after each successful sign-up or as required.
  • Keep records of all conversations in our call centre database.
  • Perform data entry and build customers database.
  • Strive to meet or exceed call centre metrics while providing excellent customer service.
  • Make sales or recommendations for products or services based on client needs.

Requirements & Skills:

  • Minimum Degree holder.
  • Fluency in Bahasa Malaysia & English. Ability to converse in Chinese or Tamil is an advantage.
  • Exceptional customer service, active listening, and communication skills.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities, and manage time effectively.
  • Proficiency with basic computer software (Microsoft Word & Excel) and strong typing skills.

Job Type: Contract

Salary: RM2,800.00 – RM3,00.00 per month

Schedule:

  • Day shift

Education:

  • Bachelor’s (Preferred)

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CityKota Damansara
Full AddressEPS Management Sdn. Bhd., 26A, Jln 21/19, Sea Park, 46300 Petaling Jaya, Selangor, Malaysia
Google MapGoogle Map

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Company Information

EPS Ventures Sdn Bhd

EPS Ventures Sdn Bhd is a renowned company based in Malaysia that specializes in innovation and technology. With a strong focus on research and development, EPS Ventures has been at the forefront of groundbreaking advancements in various industries. The company’s commitment to quality and customer satisfaction has earned them a stellar reputation in Malaysia and beyond. With a talented team of experts and state-of-the-art facilities, EPS Ventures continues to drive innovation and contribute towards the growth of Malaysia’s economy.