Customer Service (Cantonese/Mandarin) – LTS Search in Cheras, Selangor
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
LTS Search is currently accepting applications for the position of Customer Service (Cantonese/Mandarin) in the Cheras area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
LTS Search operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | LTS Search |
| Position: | Customer Service (Cantonese/Mandarin) |
| Region: | Cheras - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 3.050 - MYR 5.900 per Month |
| Job Type: | Full-time |
Job Description
● Handle inquiries from Riders and Order related issues via live chats/calls/email to ensure seamless customer and rider experience
● Develop excellent product knowledge to enhance riders’ experience and support
● Provide riders guidance in order to address the concerns raised, both on the deliveries and other issues
● Able to function as a one-stop assistance center by providing first contact resolution to our riders/stakeholders
● Able to multitask working on various channels
● Handle complaints, provide appropriate solutions and alternatives within the allocated time
● Adhere to the quality process set to ensure that we are providing accurate and timely service to the riders
● Grow as part of Live Operations in line with our client values and COE principles
● Ability to work on personal and team goals as part of a dynamic team in a fast-paced environment
Job Type: Full-time
Salary: RM3,250.00 – RM3,500.00 per month
Schedule:
- Rotational shift
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT support: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Cantonese (Preferred)
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Cheras |
| Full Address | Cheras, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
