Customer Service – Brighten Business Consulting Sdn Bhd in Cheras, Selangor

Company Brighten Business Consulting Sdn Bhd is offering job opportunities for the position of Customer Service in the Cheras area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Brighten Business Consulting Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

We are currently seeking a dynamic and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our valued customers, providing them with exceptional service and resolving any inquiries or issues they may have.

Responsibilities:

• Handle incoming customer calls and emails in a professional and courteous manner
• Assist customers with their inquiries, providing accurate and timely information
• Resolve customer complaints and escalate complex issues to the appropriate department
• Maintain customer records and update information in the database
• Ensure customer satisfaction by going above and beyond their expectations

Requirements:

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to multitask and work effectively under pressure
• Previous customer service experience is preferred

If you are a team player with a passion for customer service, please send your CV and cover letter to [email address] before [application deadline]. We look forward to hearing from you!

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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