Malaysia Jobs

Customer Service Assistant – Penerbitan Pelangi Sdn. Bhd in Kajang, Selangor

Penerbitan Pelangi Sdn. Bhd company logo
Published 11 months ago

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Penerbitan Pelangi Sdn. Bhd is currently accepting applications for the position of Customer Service Assistant in the Kajang area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Penerbitan Pelangi Sdn. Bhd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Penerbitan Pelangi Sdn. Bhd
Position:Customer Service Assistant
Region:Kajang - Selangor, Selangor
Education:Confidential
Salary:MYR 2.910 - MYR 6.300 per Month
Job Type:Full-time

Job Description

Assist customer to resolve their issue related to their orders.

Provide accurate and appropriate information or assistance to all incoming calls, manage customer service email enquiries.

Manage enquiries from Lazada, Shopee & Facebook for Best Express.

Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed within 3 working days.

Coordinator in handling Corporate Sales order processing up to delivery

Maintaining all ISO related matters pertaining to Customer Service

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceSelangor
CityKajang
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Job Application Information

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Company Information

Penerbitan Pelangi Sdn. Bhd

Penerbitan Pelangi Sdn. Bhd is a publishing company based in Malaysia. Established in [year], the company has been in operation for several decades and has become a leading publisher in the country. Penerbitan Pelangi specializes in publishing educational and children’s books, with a wide range of titles covering various subjects and age groups. Their commitment to producing high-quality content and fostering a love for reading has earned them recognition and trust from educators, parents, and readers alike. With their extensive catalogue and dedication to promoting knowledge and imagination, Penerbitan Pelangi contributes significantly to the education and literary landscape in Malaysia.