Malaysia Jobs

Customer Service Assistant – Gard Inc Sdn Bhd in Kajang, Selangor

Gard Inc Sdn Bhd company logo
Published 11 months ago

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Company Gard Inc Sdn Bhd is offering job opportunities for the position of Customer Service Assistant in the Kajang area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Gard Inc Sdn Bhd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Gard Inc Sdn Bhd
Position:Customer Service Assistant
Region:Kajang - Selangor, Selangor
Education:Confidential
Salary:MYR 1.800 - MYR 2.500 per Month
Job Type:Full-time

Job Description

Responsibilities:

  • To assist on incoming calls / email / CRM system enquiries.
  • To help in arranging request the spare parts for installation, service, or repairing.
  • Arrange schedule for installation and service for Site technician/installer.
  • Help indoor technician to prepare document on service sets repair and contact customer accordingly.
  • Help maintaining the cleanliness at counter area, show room area, service area.
  • General documentation – sales order, filling, service report book,
  • To email / issue Sales Order to Finance Department and follow up for Delivery Order / Invoice issuance.
  • To update service schedule timetable timely
  • To assist on warranty registration, renewal for servicing, update new leads in system.
  • To assist on courier documents to customers
  • To assist and manage the day-to-day receptionist work.
  • Assist in indoor plant maintenance arrangement.
  • To extract and compile file for Hvls service + Ventilator products.
  • To perform any assignments as required and when required.

Requirements:

  • Required skills: Computer literature, good communication skills-English and interpersonal skills.
  • Details oriented.
  • Able to work in a fast-paced environment.
  • Preferably with experience in customer service environment
  • Experience in MS Office 365 / Zendesk / Hubspot would be added advantage.
  • Minimum Diploma, STPM or equivalent.
  • Office is based in Jalan Sungai Long, Kajang.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceSelangor
CityKajang
Full AddressGard Inc. Sdn. Bhd. (HQ), Budiman Business Park, 13, Jln Budiman, Bandar Sungai Long, 43000 Kajang, Selangor, Malaysia
Google MapGoogle Map

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Company Information

Gard Inc Sdn Bhd

Gard Inc Sdn Bhd is a leading company in Malaysia that specializes in providing innovative gardening and landscaping solutions. With a team of skilled professionals, they offer a wide range of services including garden design, installation, and maintenance. Their commitment to quality and customer satisfaction has made them a trusted name in the industry. Whether it’s a residential, commercial, or public space, Gard Inc ensures that every project is tailored to the client’s needs and preferences. With their expertise and passion for nature, Gard Inc creates beautiful and sustainable outdoor spaces throughout Malaysia.