Customer Service Agent – Ninja Van in Subang Jaya, Selangor

Ninja Van is currently seeking applicants for the position of Customer Service Agent in the Subang Jaya area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Ninja Van operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

We are currently seeking a skilled and dedicated Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients and ensuring their overall satisfaction.

Your main duties will include answering customer inquiries via phone, email, and live chat, as well as assisting with order processing, resolving customer complaints, and providing information about our products and services. You will also be responsible for maintaining accurate customer records and ensuring timely resolution of customer issues.

To excel in this role, you should have strong communication skills, both written and verbal, and be able to handle customer inquiries in a professional and efficient manner. Attention to detail and problem-solving skills are also essential for success in this role.

• Previous experience in customer service or a similar role is preferred.
• Proficiency in using customer service software and systems is a plus.
• Ability to work in a fast-paced environment and handle multiple customer requests simultaneously.
• Flexibility to work in shifts, including weekends and holidays, may be required.

If you are passionate about providing exceptional customer service and are looking for an exciting opportunity to grow your career, we encourage you to apply for the position of Customer Service Agent.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address