Malaysia Jobs

Customer Experience Lead – Logicalis in Cyberjaya, Selangor

Logicalis company logo
Published 4 months ago

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Logicalis is currently accepting applications for the position of Customer Experience Lead in the Cyberjaya area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Logicalis operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Logicalis
Position:Customer Experience Lead
Region:Cyberjaya - Selangor, Selangor
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a Customer Experience Lead to oversee our Service Desk team at Logicalis in Cyberjaya. In this role, you will ensure exceptional service delivery to our managed service customers. Your key responsibilities include leading and motivating the team, conducting performance reviews, and monitoring key service metrics. You will also act as the escalation point for critical operational issues and host regular team meetings to promote a collaborative environment.

If you have a knack for diagnosing issues and providing effective solutions, we would love to hear from you!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Selangor
City Cyberjaya
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Job Application Information

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Company Information

Logicalis

Logicalis is a leading IT solutions and services provider in Malaysia, specializing in delivering innovative technology solutions to help businesses transform and thrive in the digital era. With a dedicated team of professionals, Logicalis offers a range of services including cloud computing, cybersecurity, and data analytics. The company focuses on understanding clients’ unique needs to provide tailored solutions that enhance operational efficiency and drive growth. Logicalis is committed to leveraging advanced technologies to empower organizations in their digital journeys.