Customer Assistance Coordinator (Hybrid) – Hunters International Sdn Bhd in Petaling Jaya, Selangor
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Hunters International Sdn Bhd is currently accepting applications for the position of Customer Assistance Coordinator (Hybrid) in the Petaling Jaya area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Hunters International Sdn Bhd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Hunters International Sdn Bhd |
| Position: | Customer Assistance Coordinator (Hybrid) |
| Region: | Petaling Jaya - Selangor, Selangor |
| Education: | Confidential |
| Salary: | MYR 3.000 - MYR 4.500 per Month |
| Job Type: | Full-time |
Job Description
A Customer Assistance Coordinator (Hybrid) is responsible for providing exceptional customer service and coordinating assistance to customers. This role requires a combination of strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
As a Customer Assistance Coordinator (Hybrid), your primary duties will include handling customer inquiries and resolving issues through various channels such as phone, email, and chat. You will also be responsible for coordinating with different departments to ensure timely and satisfactory resolution to customer concerns.
To excel in this role, strong multitasking abilities and problem-solving skills are essential. You should be able to empathize with customers, maintain a positive attitude, and remain calm under pressure. Proficiency in using customer service software and CRM systems is highly desirable.
Key Responsibilities:
- Provide exceptional customer service through various channels
- Resolve customer inquiries and issues promptly and effectively
- Coordinate with different departments to ensure timely resolution
- Maintain accurate records of customer interactions and transactions
- Identify opportunities for process improvement and suggest solutions to enhance customer satisfaction
Requirements:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities
- Attention to detail and accuracy
- Proficient in using customer service software and CRM systems
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Selangor |
| City | Petaling Jaya |
| Full Address | Hunters International - An Integrated HR Solutions Company, Menara Prima, A-06-07, Jalan PJU 1/39, Dataran Prima, 47301 Petaling Jaya, Selangor, Malaysia |
| Google Map | Google Map |
Job Application Information
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