Chat Support Agent – Career International FOS Sdn Bhd in Cyberjaya, Malaysia
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Career International FOS Sdn Bhd is currently accepting applications for the position of Chat Support Agent in the Cyberjaya area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Career International FOS Sdn Bhd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Career International FOS Sdn Bhd |
| Position: | Chat Support Agent |
| Region: | Cyberjaya - Malaysia, Malaysia |
| Education: | Confidential |
| Salary: | MYR 3.000 - MYR 5.800 per Month |
| Job Type: | Full-time |
Job Description
A Chat Support Agent is responsible for providing efficient and reliable support to customers through chat or instant messaging platforms. The primary role of a Chat Support Agent is to address customer inquiries, troubleshoot technical issues, and resolve complaints effectively.
As a Chat Support Agent, you will be required to possess excellent communication skills and the ability to multitask. You will need to quickly understand customer concerns and provide appropriate solutions in a timely manner. Strong problem-solving skills and attention to detail are essential for success in this role.
Responsibilities:
- Responding to customer queries promptly and professionally through chat platforms.
- Identifying and resolving customer issues accurately and efficiently.
- Providing product information and offering advice to customers.
- Escalating complex issues to the appropriate team or department.
- Maintaining a high level of customer satisfaction through exceptional service.
Requirements:
- Excellent spoken and written English skills.
- Proficient in using chat or instant messaging platforms.
- Strong problem-solving and multitasking abilities.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy in providing solutions.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Malaysia |
| City | Cyberjaya |
| Full Address | CAREER INTERNATIONAL FOS SDN BHD, 25-6, Jalan Stesen Sentral, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
